EXECUTIVE SUMMARY
By Alexia Boccuzzi, Meghan Portfolio, and Miles Stella
Town and city websites play a crucial role in helping residents understand and participate in Connecticut’s distinctive system of local government. In the course of undertaking the first-ever review of the websites of Connecticut’s 169 towns and cities, Yankee Institute has outlined the information officials should be providing for their constituents on the internet.
The analysis, conducted between July and September 2021, found scores ranging between 25 and 90, with most websites scoring 60 or below on the 100-point scale.
This report is being released to begin a constructive conversation about how officials can improve their websites to make government more accessible and accountable. It lists the documents and information each town and city should be posting, and highlights both best practices and common areas for improvement.
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