Inside Connecticut’s attempt to shred the red tape
At the Department of Transportation’s training facility in Newington massive sheets of paper are taped to the walls and lined with blue painter’s tape and dotted with multi-colored post-it notes and cut-out paper stars. In the room are perhaps ten employees with the Office of Early Childhood Development. There is a table with snacks of Goldfish crackers and bottled water. This is a Kaizen training session. Part of Connecticut’s LeanCT program aimed at making government more efficient.