Ms. Coates and her husband had enrolled their two older children in private Catholic school, but that eventually became a financial impossibility. Instead of moving out of Bridgeport, where most schools in the city were rated far lower than those in surrounding areas, she decided to tackle the situation head on.
Ms. Coates showed up at a Bridgeport Board of Education meeting, where she witnessed parents at odds with each other and a system that was not working for her kids.